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# WhatsApp

WhatsApp 頻道可讓 Mastra Agent 透過 WhatsApp Business Cloud 接收客戶訊息。Mastra 會處理 Agent 串接與 webhook 路由；Chat SDK WhatsApp adapter 文件則涵蓋 Meta 應用程式設定、憑證與 webhook 設定。

## 安裝 adapter

從 Chat SDK 安裝 WhatsApp adapter：

**npm**:

```bash
npm install @chat-adapter/whatsapp
```

**pnpm**:

```bash
pnpm add @chat-adapter/whatsapp
```

**Yarn**:

```bash
yarn add @chat-adapter/whatsapp
```

**Bun**:

```bash
bun add @chat-adapter/whatsapp
```

## Agent 設定

將 `createWhatsAppAdapter()` 加入 Agent 的 `channels.adapters` 物件：

```typescript
import { Agent } from '@mastra/core/agent'
import { createWhatsAppAdapter } from '@chat-adapter/whatsapp'

export const whatsappAgent = new Agent({
  id: 'whatsapp-agent',
  name: 'WhatsApp Agent',
  instructions: 'Answer customer questions and help with tasks in WhatsApp.',
  model: 'openai/gpt-5.6-sol',
  channels: {
    adapters: {
      whatsapp: createWhatsAppAdapter(),
    },
  },
})
```

在 Mastra instance 上註冊 Agent：

```typescript
import { Mastra } from '@mastra/core'
import { whatsappAgent } from './agents/whatsapp-agent'

export const mastra = new Mastra({
  agents: { whatsappAgent },
})
```

## Adapter 設定

請依照 [Chat SDK WhatsApp adapter 文件](https://chat-sdk.dev/adapters/official/whatsapp)完成 WhatsApp 專屬設定，包括 Meta 應用程式設定、存取 token、電話號碼 ID、webhook 驗證與訊息限制。

Adapter 會從下列環境變數讀取 WhatsApp 憑證：

```bash
WHATSAPP_ACCESS_TOKEN=your-meta-access-token
WHATSAPP_APP_SECRET=your-meta-app-secret
WHATSAPP_PHONE_NUMBER_ID=your-whatsapp-phone-number-id
WHATSAPP_VERIFY_TOKEN=your-webhook-verify-token
```

## Webhook URL

Mastra 會根據 Agent ID 與 adapter key 產生 WhatsApp webhook 路由：

```text
/api/agents/whatsapp-agent/channels/whatsapp/webhook
```

使用公開 Mastra 伺服器 URL 作為基底 URL：

```text
https://your-app.example.com/api/agents/whatsapp-agent/channels/whatsapp/webhook
```

使用此 URL 接收傳入的 WhatsApp 事件。產生的 Mastra 路由會處理 WhatsApp 的 POST 事件；Meta callback 與 webhook 驗證流程請依照 Chat SDK WhatsApp adapter 文件操作。

## 相關內容

- [頻道總覽](https://mastra.zisheng.pro/zh-TW/docs/capabilities/channels/overview)
- [更多平台](https://mastra.zisheng.pro/zh-TW/docs/capabilities/channels/other-adapters)