> Discover all available pages from the documentation index: https://mastra.zisheng.pro/llms.txt

# WhatsApp

WhatsApp Channels 让 Mastra Agent 能够通过 WhatsApp Business Cloud 接收客户消息。Mastra 负责 Agent 接线和 webhook 路由；Chat SDK WhatsApp 适配器文档则介绍 Meta 应用设置、凭据和 webhook 配置。

## 安装适配器

从 Chat SDK 安装 WhatsApp 适配器：

**npm**:

```bash
npm install @chat-adapter/whatsapp
```

**pnpm**:

```bash
pnpm add @chat-adapter/whatsapp
```

**Yarn**:

```bash
yarn add @chat-adapter/whatsapp
```

**Bun**:

```bash
bun add @chat-adapter/whatsapp
```

## Agent 配置

将 `createWhatsAppAdapter()` 添加到 Agent 的 `channels.adapters` 对象：

```typescript
import { Agent } from '@mastra/core/agent'
import { createWhatsAppAdapter } from '@chat-adapter/whatsapp'

export const whatsappAgent = new Agent({
  id: 'whatsapp-agent',
  name: 'WhatsApp Agent',
  instructions: 'Answer customer questions and help with tasks in WhatsApp.',
  model: 'openai/gpt-5.6-sol',
  channels: {
    adapters: {
      whatsapp: createWhatsAppAdapter(),
    },
  },
})
```

在 Mastra 实例上注册该 Agent：

```typescript
import { Mastra } from '@mastra/core'
import { whatsappAgent } from './agents/whatsapp-agent'

export const mastra = new Mastra({
  agents: { whatsappAgent },
})
```

## 适配器设置

按照 [Chat SDK WhatsApp 适配器文档](https://chat-sdk.dev/adapters/official/whatsapp)完成 WhatsApp 专用设置，包括 Meta 应用配置、访问 token、电话号码 ID、webhook 验证和消息限制。

适配器从以下环境变量中读取 WhatsApp 凭据：

```bash
WHATSAPP_ACCESS_TOKEN=your-meta-access-token
WHATSAPP_APP_SECRET=your-meta-app-secret
WHATSAPP_PHONE_NUMBER_ID=your-whatsapp-phone-number-id
WHATSAPP_VERIFY_TOKEN=your-webhook-verify-token
```

## Webhook URL

Mastra 根据 Agent ID 和适配器键生成 WhatsApp webhook 路由：

```text
/api/agents/whatsapp-agent/channels/whatsapp/webhook
```

使用公开的 Mastra Server URL 作为基础 URL：

```text
https://your-app.example.com/api/agents/whatsapp-agent/channels/whatsapp/webhook
```

使用此 URL 接收 WhatsApp 事件。生成的 Mastra 路由会处理来自 WhatsApp 的 POST 事件；请按照 Chat SDK WhatsApp 适配器文档完成 Meta 回调和 webhook 验证流程。

## 相关内容

- [Channels 概览](https://mastra.zisheng.pro/docs/capabilities/channels/overview)
- [更多适配器](https://mastra.zisheng.pro/docs/capabilities/channels/other-adapters)